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bureaucracy

What Edinburgh can learn from Somerset, Staffordshire, Rochdale ---- and Abraham Lincoln

In Somerset, Lord (Chris) Smith is  learning a lesson that box ticking bureaucrats learned in Mid Staffs and former prime Minister Gordon Brown learned in Rochdale after talking to 'some bigoted woman'..... as Abraham Lincoln said: "You can fool some of the people all of the time, all of the people some of the time--but you can't fool all of the people all of the time."

He didn't add, but could have, that the longer you try and fool all of the people all the time, usually the worse the smash up when the fooling has to stop.